Terms of service

TERMS OF SERVICE  Last updated: May 19, 2026  OVERVIEW These Terms of Service govern your use of www.lottacustom.com and the purchase of products from Lotta Custom. By visiting or purchasing from our site, you agree to these terms.  BUSINESS INFORMATION Business Name: Lotta Custom Website: www.lottacustom.com Email: support@lottacustom.com Mailing Address: P.O. Box [your number], Charlotte, NC 28269, United States  SECTION 1 – ACCEPTANCE OF TERMS By accessing our website, you confirm that you are at least 18 years of age and agree to comply with these Terms of Service. If you do not agree, you may not use our site.  SECTION 2 – PRODUCTS All products sold on lottacustom.com are custom-printed items made to order. Product colors may vary slightly from images shown due to screen display differences.  SECTION 3 – PRICING

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PAYMENT All prices are listed in US Dollars (USD). We reserve the right to change prices at any time without notice. We accept all major credit and debit cards, PayPal, and any other payment methods available at checkout. Payment must be received in full before an order is processed.  SECTION 4 – ORDER PROCESSING Orders are typically processed within 2–10 business days. Once dispatched, delivery times vary as outlined in our Shipping Policy (www.lottacustom.com/policies/shipping-policy).  SECTION 5 – REFUNDS

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RETURNS Our full refund and return terms are described in our Refund Policy (www.lottacustom.com/policies/refund-policy). By placing an order, you acknowledge and agree to these terms.  SECTION 6 – INTELLECTUAL PROPERTY All content on this site — including text, graphics, logos, images, and designs — is the property of Lotta Custom and may not be reproduced, distributed, or used without our express written permission.  SECTION 7 – LIMITATION OF LIABILITY Lotta Custom shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.  SECTION 8 – GOVERNING LAW These Terms of Service are governed by the laws of the State of North Carolina, United States.  SECTION 9 – CHANGES TO TERMS We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.  SECTION 10 – CONTACT For questions about these Terms, contact us at support@lottacustom.com.

 

CONTACT US
Email: support@lottacustom.com
Phone: 704-241-2545
Lotta Custom, Charlotte, NC 28269, United States