1. Introduction & Agreement
Welcome to Lotta Custom. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms & Conditions. These terms apply to all visitors, customers, and users of our platform. Please read them carefully before placing an order. If you do not agree with any part of these terms, you may not continue using the website or purchasing our products.
Lotta Custom reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. It is the customer’s responsibility to review this page periodically for updates. Continued use of the website after changes constitute acceptance of the revised terms.
2. Use of Website & Product Information
All content displayed on the Lotta Custom website—including images, designs, text, logos, product descriptions, and graphics—is the property of Lotta Custom and may not be copied, reproduced, distributed, or used for commercial purposes without written permission. Unauthorized use may result in legal action.
By placing an order, you confirm that all information you provide (such as name, address, and payment details) is accurate and up to date. You also agree not to misuse our website by uploading harmful files, attempting unauthorized access, or using our services for fraudulent activity. Any suspicious behavior may lead to order cancellation or account restriction.
We strive to present our products as accurately as possible; however, slight variations in color, design, or size may occur due to screen differences or manufacturing processes. These variations do not qualify as product defects.
3. Orders, Payments & Custom Products
Once an order is placed on Lotta Custom, it undergoes processing immediately. This means cancellations or changes may not always be possible. Customers are encouraged to review all details thoroughly before confirming an order.
Custom Orders
Since Lotta Custom specializes in personalized and made-to-order products, many items are created based on customer instructions or designs. Customers are responsible for ensuring submitted text, images, or design preferences are correct. Lotta Custom is not responsible for mistakes resulting from customer-provided information.
Payments
All payments must be completed at checkout using the approved payment methods displayed on the website. Lotta Custom reserves the right to cancel or refuse any order if fraud, misuse, or policy violations are suspected. Prices, shipping fees, and handling costs may change without notice but will always be displayed at checkout before payment.
4. Liability, Disputes & Contact Information
Lotta Custom is not liable for delays caused by shipping carriers, customs procedures, or factors outside our control. Once a package is handed to the carrier, delivery time may vary. We do not guarantee exact delivery dates.
In the event of disputes regarding orders, quality issues, or incorrect shipments, customers must contact us within the specified timeframe listed in our policies. We address concerns on a case-by-case basis and work toward a fair resolution.
To reach our support team, please email:
Customlot@yahoo.com
We aim to respond to all inquiries as quickly as possible.
By using Lotta Custom, you acknowledge and agree to all terms listed on this page.