1. Introduction & Information We Collect
At Lotta Custom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy. If you do not agree, please discontinue using our website.
We collect information in the following ways:
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Personal details: Name, email, billing address, shipping address, and phone number provided at checkout or account creation.
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Payment information: Payment details are processed securely through third-party payment providers; Lotta Custom does not store full payment data.
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Order information: Products purchased, customization details, and communication history.
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Technical data: IP address, browser type, device information, cookies, and browsing behavior.
This information helps us improve services, process orders, and provide a smooth shopping experience.
2. How We Use Your Information
Lotta Custom only uses your personal information for legitimate and necessary purposes. These include:
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Processing and fulfilling your orders, including delivery and customer support.
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Communicating with you regarding order updates, promotions, or important policy changes.
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Improving website performance, user experience, and product offerings.
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Preventing fraud, unauthorized activity, or policy violations.
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Personalizing your shopping experience, such as showing products based on preferences.
Your information is never sold, traded, or shared with third parties for marketing purposes. We may share necessary data only with trusted service providers—such as payment processors, shipping carriers, and website analytics tools—strictly to complete essential operations. These third parties are required to protect your data and use it only for the services they provide.
3. Data Protection, Cookies & Your Rights
Lotta Custom takes security seriously. We implement industry-standard measures, including encryption, secure servers, and restricted access, to protect your personal information from loss, misuse, or unauthorized access.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Remember your preferences
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Analyze website traffic
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Improve page performance
You may disable cookies through your browser settings, but some features of the website may not function properly without them.
Your Rights
Depending on your region, you may have the right to:
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Request access to the personal data we hold
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Request corrections or updates
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Request deletion of your data
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Opt out of promotional emails
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Restrict certain data uses
To exercise any of these rights, please contact our support team using the email provided below.
4. Third-Party Services, Policy Updates & Contact
Lotta Custom may contain links to external websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their policies before sharing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updates will be posted on this page, and continued use of our website signifies acceptance of those changes.
If you have questions, concerns, or requests regarding your privacy, you can contact us at:
Customlot@yahoo.com
We are committed to maintaining transparency and safeguarding your personal information at all times.